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WhatsApp automation
for South African businesses.
Most of your customers already live on WhatsApp. We build automation that answers them instantly, captures and qualifies leads, and follows up automatically, all on the official WhatsApp Business API and POPIA-aware by design.
Book your free auditWhatsApp automation uses the official WhatsApp Business API to handle conversations automatically: answering common questions, capturing leads, qualifying them and following up, then handing over to a person when needed. Aivolution builds this around your existing tools and your real customer journey, so the right message goes out at the right time without anyone typing it.
From first call to working system.
Free audit
We map how your customers use WhatsApp today and where automation saves the most time.
Conversation design
We design the flows: what gets answered automatically, what gets qualified, and when a human steps in.
Build and test
We build on the official Business API and test against real conversations before going live.
Deploy
We connect it to your CRM, calendar and payment tools and hand it over working, with documentation.
Support
We monitor delivery and refine the flows so the automation keeps performing as you grow.
Production systems, not prototypes.
Instant first response
Every enquiry gets answered immediately, day or night, so leads never go cold waiting.
Lead capture and qualification
The conversation collects what you need and scores the lead before it reaches your team.
Automated follow-up
Polite, well-timed follow-ups go out automatically until the customer responds or opts out.
Human handover
When a conversation needs a person, it routes to the right team member with full context.
POPIA-aware messaging
Consent capture, clear opt-out and sensible record-keeping are built into every flow.
Connected to your stack
Bookings, payments and CRM updates happen automatically off the back of the conversation.
Why speed of reply matters
- Chance of converting the lead
- hire
Illustrative view of how the chance of reaching and converting a lead drops as the first reply is delayed. Automated WhatsApp responses land in under a minute, every time. Your free audit looks at your real response times.
Your existing tools.
We connect what you already use. No tool migration required.
A real WhatsApp automation flow, built for a South African business.
Coming soon
What is included
- WhatsApp Business API setup and verification
- Conversation flow design
- Lead capture, qualification and follow-up logic
- Integration with your CRM, calendar and payment tools
- Bilingual content where needed (English and Afrikaans)
- Delivery monitoring and ongoing support
What is not included
- Bulk unsolicited messaging. We build consent-based automation, which is both POPIA-aware and how WhatsApp stays reliable.
- A magic script that closes every lead. Automation qualifies and follows up; your team still closes.
- WhatsApp per-message conversation fees, which are billed by Meta and depend on your volume.
Builds start from R75,000
See full pricingAbout WhatsApp Automation.
Ready to put automation to work?
Book a free 45-minute audit. We will map your processes and tell you exactly what we would build and what it would cost.