1. Introduction

AIVOLUTION ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our AI automation consulting services. This policy is drafted to align with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and applicable international standards.

2. Information We Collect

We may collect the following categories of information:

Contact Information: name, email address, phone number, company name.
Project Information: details you provide when requesting a consultation or automation services.
Technical Data: IP address, browser type, device information, pages visited, referring URLs.
Cookies and Analytics: information collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use collected information to:

Provide, operate and maintain our services.
Respond to your inquiries and deliver booked consultations.
Send service-related communications and, with consent, marketing updates.
Improve our website, content, and service offerings.
Comply with legal obligations and enforce our agreements.

4. Legal Basis for Processing

We process personal information based on your consent, the necessity to perform a contract with you, our legitimate business interests, and to comply with legal obligations.

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating our website and delivering services (such as hosting, analytics, email delivery, scheduling tools). These providers are contractually required to protect your information. We may also disclose information when required by law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your information.
Object to or restrict certain processing activities.
Withdraw consent at any time.
Lodge a complaint with the Information Regulator of South Africa.

9. Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, but some features of the site may not function properly as a result.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent changes.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

timo [at] aivolution [dot] co [dot] za

AIVOLUTION, East Rand, Johannesburg, Gauteng, South Africa